Waitlist Policies

In order to provide the safest and most enjoyable experience to our students, ATA Gymnastics strictly adheres to low student-teacher ratios in our classes. To maintain equitable access to limited classes, we apply the following policies:

General

  • Each student may join up to three (3) waitlists.

  • Students may only join waitlists for classes of the appropriate level and age.

  • When a spot becomes available, the first student on the waitlist is contacted via email. We cannot notify you by text or phone.

  • After notification, you have 48 hours to respond before we move on to the next student on the waitlist.

  • Waitlists are capped at ten (10) students.

  • You may add and manage waitlisted classes via the parent portal or the front desk.

Trial classes

  • Trial classes are offered only in classes with an available opening.

  • After a trial class, you must notify the front desk within 48 hours to enroll. Otherwise, you will be automatically dropped from the class and we will reach out to the next student on the waitlist.

Leveling Up

  • When a student advances to the next level, it is not always possible to immediately place the student in a higher level class which fits their schedule. In this case, the student’s instructor will continue to refine and progress their skills within their current class.

  • Students may only join the waitlist of classes for which they are currently level-qualified.

Wait List Duration

ATA Gymnastics cannot offer reliable estimates of how long it will take a waitlisted class to become available. We sincerely appreciate your patience and understanding.

Make-Up Policies

Make-ups are offered as a courtesy to our community and are subject to availability. Missed classes are not eligible for a refund or class credit, regardless of your ability to schedule a make-up.

Scheduling Makeups

Make-ups must be scheduled after the student has missed their regular class and within three months of the missed class. Make-ups may be scheduled online through the parent portal or through the customer service desk.

  • 48 hour notice is required to reschedule make-ups

  • A make-up may be rescheduled at most once

  • Make-ups are only offered to currently enrolled students. 

September – May: One (1) missed class per month can receive a free makeup. Additional make-ups may be scheduled for $15 each.

June – August: a total of six (6) missed Summer classes can receive a free makeup. Additional make-ups may be scheduled for $15 each.

Make-up Hours

Gymsters: during regular Gymbee/Gymbugs classes, depending on availability.

Levels 1 & 2

  • Thursdays 7:10pm – 8:05pm (ages 4-7 only)

  • Fridays 6:00pm — 6:55pm  

  • Saturdays 12:00pm — 12:55pm 

Level 3

  • Tuesdays 7:10pm – 8:05pm

  • Fridays 6:00pm — 6:55pm

  • Saturdays 12:00pm — 12:55pm 

Level 4

  • Fridays 5:00pm — 5:55pm

  • Saturdays 12:00pm — 12:55pm 

Power Tumbling 1-4

  • Saturdays 12:00pm — 12:55pm

  • Additional days/times, subject to availability

Dress Code

  • Clean leotard or t-shirt & gym shorts

  • Long hair must be tied back before class

  • No jewelry except post type earrings

  • Bare feet

Financial Policies

Tuition

ATA classes and tuition run on a monthly schedule. The first time you register, you will only pay for the prorated cost of the month. Tuition is based on an approximate average of 4 classes per month over a one year period. In any given month there may be 3, 4 or 5 classes. (An ATA calendar is available online and at the front desk.) Tuition pays for your child’s spot in their class, regardless of attendance. Monthly tuition remains consistent regardless of the actual number of class days per month. Classes have no cash value once missed. 

Auto Pay and Credit Card on File

Everyone is required to have a current credit/debit card on file. This card will be used to auto pay your account on the 25th of the month. A statement will be sent via email on the 20th of each month. 

Each family has the opportunity to pay with another form of payment (see below) by the 24th of the month for the upcom ing month. However if payment has not been made, then the card on file will be charged on the 25th for the upcoming  month. If for any reason the card is declined, you must bring your account current by the 1st of the upcoming month or the student will be immediately dropped from their class. 

Payment Methods

ATA accepts checks or credit cards (Visa, MasterCard, and Discover). You may pay in person at our customer service desk, use our online customer portal, mail a check or pay by phone with a credit card/debit card. 

Drop Policy 

Enrollment in ATA classes is continuous from month to month until ATA receives a written drop notice to un-enroll. This notification must be received by the 20th of the month to un-enroll for the upcoming month. You may fill out a drop notice form at the customer service desk or send us an email at info@atagymnastics.com, including the name of your student and the last day of participation.

Refunds

Missed classes will not be credited or refunded. You are responsible for tuition for the entire month, whether or not your  child attends. If a customer’s card is charged on the 25th and a drop notice is received before the 1st of the upcoming  month, a refund will be given minus a $20 processing fee. 

Returned checks/Declined CC

All returned checks will be charged a $20 service fee and the CC on file will be charged. Accounts which have more than 2 declined credit card payments will be charged a $20 service fee.

Privacy Policy

ATA Gymnastics is committed to protecting your privacy. This policy explains how we collect, use, and share personal information from consumers (including participants, parents/guardians, and visitors) in compliance with the California Consumer Privacy Act (CCPA).

Personal Information We Collect

We may collect:

  • Identifiers: Name, address, email, phone number, date of birth (including minors), emergency contacts

  • Payment Information: Credit/debit card details, billing address

  • Program Details: Class registrations, attendance history

  • Other Information (optional): Health/medical notes for participants, photos/videos from classes or events

We do not knowingly collect sensitive personal information (e.g., Social Security Numbers) unless necessary (e.g., for billing). If required, we will handle it with appropriate safeguards.

How We Use Personal Information

We use personal information to:

  • Provide Services: Manage registrations, process payments, schedule classes

  • Communicate: Send updates, respond to inquiries, provide important notifications

  • Enhance Safety: Ensure facility security, comply with legal or insurance requirements

  • Market & Promote: Send offers, newsletters (with option to opt-out)

  • Website Functionality: Improve user experience, analyze website usage

Sharing Personal Information

We may share information with:

  • Service Providers: Payment processors, scheduling software, IT support

  • Business Partners (with consent): Apparel suppliers, competition organizers

  • Legal or Regulatory Authorities: As required by law or to protect rights and safety

  • We do not sell personal information.

Your CCPA Rights

  • Right to Know: You may request details about what personal information we have collected, how it is used, and with whom it is shared.

  • Right to Delete: You may request deletion of your personal information, subject to certain exceptions (e.g., legal obligations).

  • Right to Non-Discrimination: We will not deny you services or provide different quality of service for exercising these rights.

  • Exercising Your Rights: to exercise CCPA rights or ask questions, email us at info@atagymnastics.com.

Changes to This Policy

We may update this policy occasionally. The “Last Updated” date indicates when changes were made. Continued use of our services after changes take effect constitutes acceptance of the updated policy.